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Third Consecutive Stevie Award for Customer Service

Posted by FastSpring staff on Aug 31, 2015 8:00:00 AM

Earlier this month, we were honored with a Stevie Award in the “Customer Service Department of the Year” category. This is our third consecutive Stevie for customer service, and we’re delighted and grateful to receive the distinction.

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Topics: FastSpring Info, News

8 Tips to Create an Indispensable E-Commerce User Experience

Posted by FastSpring staff on Jul 29, 2015 9:49:13 AM

From 2010 to 2013, total U.S. retail ecommerce sales increased from $167.3 billion to $263.3 billion. Last year, that number jumped up to $304.1 billion, and trends suggest 2015 will top off somewhere around $347.3 billion. For perspective, total estimated retail sales in the U.S. came in around $3.19 trillion for 2014. That means ecommerce sales made up approximately 9.5 percent of total U.S. sales -- and that share is expected to grow.

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Topics: E-Commerce Insights

The ABC's of SEO

Posted by FastSpring staff on Jul 6, 2015 10:01:59 AM

In a recent post, we kindly reminded you that the entire Internet is judging you. In an infinite sprawl of e-commerce best practices, must do's, and top ten lists, we're going to wade through the sea of marketing jargon for you.

Today our focus is Search Engine Optimization.

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Topics: Marketing Tactics, E-Commerce Insights

We’re quietly judging you

Posted by FastSpring staff on Jun 19, 2015 11:58:51 AM

Research shows that we judge websites just as we judge people: harshly and quickly.

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Topics: Marketing Tactics, E-Commerce Insights

Connectify and FastSpring: A Case Study

Posted by FastSpring staff on Jun 16, 2015 10:32:39 AM

We know the voice of the customer speaks louder than our own, and the best way to share our story is to let our users tell it.

Connectify, a virtual router that helps users get connected on all of their devices, offered to share their experience of working with us.

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Topics: FastSpring Info, E-Commerce Insights

FastSpring is Sponsoring AltConf 2015!

Posted by FastSpring staff on Jun 5, 2015 2:49:11 PM

FastSpring is the Gold Sponsor of this year's AltConf 2015 event, which takes place in San Francisco, CA from June 8-12, 2015. 

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Topics: News, Tradeshows

Aspects of Human Psychology You Can Exploit in Your Marketing Campaign

Posted by FastSpring staff on May 15, 2015 9:21:05 AM

Understanding how to market to people will come through understanding human psychology. We are creatures that act very predictably when it comes to our impulses and decision-making processes. Every day, marketing campaigns are slamming us with information trying to appeal to our emotions. They will hit on topics that make you think about your self-confidence and emotional security. Social media has begun to play a significant part in this as well. How many likes on Facebook, or how many Tweets a product has will determine its popularity and social appeal. Here are several human behaviors that can be used to exploit the human psyche in order to win trust and likeability for your product or service.

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Topics: Increasing Revenue, Marketing Tactics

Release Notes: May 2015

Posted by FastSpring staff on May 7, 2015 8:00:00 AM

Earlier this week, FastSpring released some new updates and improvements which include currency conversion improvements, new refund reasons, bug fixes, and more.

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Topics: FastSpring Release Notes

Welcome to the FastSpring Blog 

FastSpring, a leading e-commerce and subscription management company, provides a robust set of features and services that enables digital goods companies to sell more of their products online. Over 2,500 companies utilize FastSpring to sell their software, SaaS, video games, and other digital products online to customers worldwide.

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